Cookie Policy for Winery Hotels
Last Updated: February 9, 2026
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember your preferences, understand how you use the site, and improve your overall experience.
This Cookie Policy explains what cookies we use, why we use them, and how you can control them.
2. How We Use Cookies
Winery Hotels uses cookies and similar technologies for the following purposes:
- Essential functionality: To make our website work properly and securely
- User preferences: To remember your settings and preferences
- Analytics: To understand how visitors use our website and improve our services
- Customer support: To provide chat support functionality
3. Types of Cookies We Use
🔒 Strictly Necessary CookiesRequired
These cookies are essential for the website to function properly. They cannot be disabled.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| sb-*-auth-token | Supabase | Authentication and session management | Session / 1 year |
| winery_bookmarks | Winery Hotels | Store saved properties for non-logged-in users | 1 year |
| cookie_consent | Winery Hotels | Remember your cookie preferences | 1 year |
📊 Analytics & Performance CookiesOptional
These cookies help us understand how visitors interact with our website, allowing us to improve the user experience.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| ph_* | PostHog | Anonymous usage analytics and A/B testing | 1 year |
| __ph_opt_in_out_* | PostHog | Track your analytics opt-in/out preference | 1 year |
⚙️ Functional CookiesOptional
These cookies enable personalized features and remember your preferences.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| preferred_locale | Winery Hotels | Remember your language preference | 1 year |
| newsletter_modal_dismissed | Winery Hotels | Remember if you've closed the newsletter popup | 7 days |
| last_viewed_changelog | Winery Hotels | Track which updates you've seen | 1 year |
💬 Marketing & Support CookiesOptional
These cookies enable customer support chat functionality.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| crisp-client/* | Crisp | Customer support chat functionality and session | 6 months |
4. Third-Party Cookies
We use the following third-party services that may set cookies:
- Supabase — Authentication and database services. Privacy Policy
- PostHog — Product analytics and A/B testing. Privacy Policy
- Crisp — Customer support chat. Privacy Policy
- Resend — Email delivery for newsletters. Privacy Policy
5. Managing Your Cookie Preferences
You can manage your cookie preferences in several ways:
- Cookie Consent Banner: When you first visit our website, you can accept all cookies, reject non-essential cookies, or customize your preferences.
- Browser Settings: Most browsers allow you to control cookies through their settings. You can delete existing cookies and configure your browser to prevent cookies from being set. However, this may affect website functionality.
- Opt-Out Links: Some third-party providers offer direct opt-out mechanisms through their websites.
6. Local Storage and Similar Technologies
In addition to cookies, we use local storage to store certain preferences on your device:
- Newsletter modal dismissal status
- Cookie consent preferences
- Last viewed changelog timestamp
Local storage data remains on your device until you clear your browser data.
7. Updates to This Policy
We may update this Cookie Policy from time to time. When we make significant changes, we will update the "Last Updated" date at the top of this page. If we add new cookie categories or significantly change how we use cookies, we will ask for your consent again through our cookie consent banner.
8. Contact Us
If you have any questions about our use of cookies, please contact us at:
Email: hello@winery-hotels.com
For more information about how we handle your personal data, please see our Privacy Policy.